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✅ Six Sigma Course Practice Test Answers 6

Question: Which of the following is not a principle of work-center scheduling?
  Reschedule every day
  There is direct equivalence between work flow and cash flow
  Obtain feedback each day on jobs that are completed at each work center
  Once started, a job should not be interrupted
  Schedule jobs as strings, with process steps back to back

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Obtain feedback each day on jobs that are completed at each work center

Key Points: Obtain feedback each day on jobs that are not completed (rather than completed) at each work center is a principle of work-center scheduling.

Question: Dr. Genichi Taguchi's work included which of the following? SIX SIGMA
  Fishbone diagram
  Control charts
  Loss function
  PDCA cycle

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Loss function

Question: A process is said to be capable and acceptable when:
  Cpk is a negative number
  It meets customer requirements
  There are no defects produced
  It is capable of fitting within the spec limits

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It meets customer requirements

Question: What are the four requirements for a binomial distribution?
I. Two possible outcomes
II. Fixed number of trials
III. The variables are dependent
IV. The confidence interval is two standard deviations
V. Time-to-time variation
VI. Trials are statistically independent
VII. Probability of success is constant

  I, II, IV, VII
  II, III, V, VII
  III, IV, V, VII
  I, II, VI, VI

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I, II, VI, VI

Question: What is multi-voting? SIX SIGMA
  A process to perform qualitative analysis
  A technique to pick the best project to perform Six Sigma
  A technique used to reduce a long list of items to a manageable number
  Output from a cause and effect diagram

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A technique used to reduce a long list of items to a manageable number

Question: Which of the following is NOT true? SIX SIGMA
  Cp (or Pp) is potential capability
  Cpk (or Ppk) is actual performance
  Cpk (or Ppk) is less than Cp (or Pp)
  Cp (or Pp) equals zero

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Cp (or Pp) equals zero

Question: Which of the following tools is used to display relationships between tasks and/or people, or to analyze correlations between two ideas?
  PDPC chart
  Tree diagram
  Matrix diagram
  Activity network diagram

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Matrix diagram

Question: Use this distribution for finding confidence intervals for the population mean when the sample size is less than 30 and the population standard deviation is unknown?
  F-distribution
  Student-t
  Normal
  Hypergeometric

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Student-t

Question: Which of the following modes of thinking is best suited for transforming a traditional organization into a Six Sigma enterprise?
  Intuitive thinking
  Charismatic thinking
  Process thinking
  Counter-intuitive thinking

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Counter-intuitive thinking

Question: A company wants to develop a new process. Which Six Sigma methodology the company would be implementing?
  DMAIC
  DMAIV
  DMODE
  DMADV

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DMADV

Question: What are advantages of customer observation in regard to gathering customer data?
I. Unfiltered data
II. The halo effect
III. Direct information

  I and III only
  II and III only
  I, II, and III
  None of the above

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I and III only

Question: When completing the competitive section of the House of Quality, the competitive ranking is based primarily on:
  The project team's consensus
  The project team's research
  The customer's perspective
  Industry studies

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The customer's perspective

Question: A problem solving approach that unifies six sigma projects is: Six Sigma
  DMAIC
  SIPOC
  DoE
  SIPCom

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DMAIC (DMAIC is Define, Measure, Analyze, Improve and Control)

Question: What should never be included on a control chart of any kind? Six Sigma
  Specification lines
  Notes
  Dashed lines
  None of the above

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Specification lines

Question: Which of these companies developed Six Sigma?
  Motorola
  General Electric
  Six Sigma Inc.
  Honeywell

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Motorola

Question: In six sigma, Choose the correct statement:
  A defect means an absolutely bad product.
  A product with one defect is generally scrapped.
  Defectives can be numerous on one particular product.
  Defects can be numerous on one particular product.

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Defects can be numerous on one particular product.

Question: One of the hardest parts of creating a paradigm shift is ____________.
  Thinking of a better way to do things
  Getting old/current ideas out of our minds
  Defining the word paradigm
  Introducing the new idea(s)

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Getting old/current ideas out of our minds

Question: A Six Sigma team is tasked with analyzing the risks involved in expanding their markets into locally competitive areas. What type of analysis would allow the team to explore opportunities available?
  SPC
  SWOT
  DMAIC
  Hoshin

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SWOT

Explanation: SWOT analysis would allow the team to explore opportunities available.

Key Takeaway: SWOT analysis refers to strengths, weaknesses, opportunities, and threats. This type of analysis is an important aspect of risk analysis that Six Sigma teams often use. When exploring a new market, SWOT analysis can help shed light on opportunities such as the right demographic of consumers who may be interested in the company’s products.

Question: While Six Sigma methodologies were being developed in the 1980s, this quality control approach was used by companies in that period and into the middle of the 1990s. In this approach, companies measure their performance with the best-in-class companies and this is referred to as:
  balanced scorecard
  reengineering
  ean manufacturing
  benchmarking

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benchmarking

Explanation: This approach is referred to as benchmarking.

Benchmarking is a quality improvement and control approach that companies use to improve their processes. A company uses best-in-class companies’ outputs in order to create benchmarks to which they can aspire. For example, if the best companies in telecommunications address client complaints within 24 hours, this is a benchmark that other companies can use in order to improve their customer quality.

Question: A major drawback of using histograms to control a process is that histograms: Six Sigma
  are relatively difficult to understand
  do not readily account for the time factor
  are relatively difficult to implement
  are relatively difficult to draw

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do not readily account for the time factor


What is an advantage of using a histogram over a stem-and-leaf?

What should a histogram tell you?

What should be included in a capability study?

A major drawback of using histograms to control a process is that histograms:

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