**Question:**DMADV is an acronym that stands for:

Design, Measure, Analyze, Develop, Verify

Define, Measure, Analyze, Develop, Verify

Define, Measure, Analyze, Design, Verify

Design, Measure, Analyze, Develop, Validate

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Define, Measure, Analyze, Design, Verify

**Question:**In George Eckes' lecture on ten questions regarding Six Sigma, he explains that Six Sigma can be applied to all businesses except those that:

Have annual revenues less than $30 million

Do something different every day

Have been in existence for less than 1 year

Do very little in the way of manual processes

**Show or Reveal the Answer**

Do something different every day

**Question:**In George Eckes' lecture on ten questions regarding Six Sigma, he states that members of a Six Sigma process improvement team can generally expect to spend ______ of their work time on Six Sigma activities.

10-20%

20-30%

30-40%

40-50%

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20-30%

**Question:**In George Eckes' lecture on ten questions regarding Six Sigma, he gives some advice to those who already have a "full plate." What is that advice?

Rally support for Six Sigma among the middle-to-lower-level employees in your organization

Dedicate just 30 minutes a day to learning the tools and techniques; it all adds up

Recognize that it is management's role to incorporate Six Sigma into your job description

Build a project charter for one Six Sigma project and then seek management approval

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Recognize that it is management's role to incorporate Six Sigma into your job description

**Question:**In George Eckes' lecture on ten questions regarding Six Sigma, he identifies ________ as the most creative tool available in the Six Sigma toolbox.

QFD

Lean thinking

DMADV

CTQ trees

**Show or Reveal the Answer**

DMADV

**Question:**Square root of variance is called:

mean

deviation

standard deviation

root mean

**Show or Reveal the Answer**

standard deviation

**Question:**Sum of all measurements divided by the number of measurements is called:

six sigma

standard deviation

mean

variance

**Show or Reveal the Answer**

mean

**Question:**What is the standard deviation of measurements: 4, 4, 4, 4, 4, 4?

0

4

24

2

**Show or Reveal the Answer**

0

**Question:**Which of the following responsibilities does NOT belong to the Project Champion?

Select team members

Identify the team leader

Monitor and approve all project work

Create and maintain the organization's Six Sigma strategy

**Show or Reveal the Answer**

Create and maintain the organization's Six Sigma strategy

**Question:**The project charter should establish ________ for the team.

A.) Salaries

B.) Methods of conflict resolution

C.) Focus

D.) Ethical guidelines

**Click here to know the Answer**

Focus

**Question:**Calculate the mean of : 3, 4, 5, 4, 3, 5 Six Sigma?

3

4

5

7

**Show or Reveal the Answer**

4

(3+4+5+4+3+5)/6 = 24/6 = 4

(3+4+5+4+3+5)/6 = 24/6 = 4

**Question:**The sum of squared deviations of measurements from their mean value divided by the number of measurements is called:

The sum of squared deviations of a group of measurements from their mean divided by the number of measurements equals?

mean

standard deviation

variance

There is no such thing.

**Show or Reveal the Answer**

variance

The sum of the squared deviations of a group of measurements from their mean divided by the number of measurements equals Variance

The sum of the squared deviations of a group of measurements from their mean divided by the number of measurements equals Variance

**Question:**The role of the Master Black Belt is most similar to that of a:

Dictator

Coach

Student

Project Manager

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Coach

**Question:**Business Process Mapping (BPM) defines what a business does and the various actors within these activities. What is the final product of Business Process Mapping?

Business map

Process map

Business process illustration

Business process deliverable

**Show or Reveal the Answer**

Business process illustration

Explanation : The final product of Business Process Mapping is a business process illustration.

Business Process Mapping (BPM) is an analytical tool designed to map out activities that are involved in business processes. The goal of BPM is to determine the requirements of each process in terms of people, products and information. A business process illustration is obtained from the mapping which defines what each process does.

Explanation : The final product of Business Process Mapping is a business process illustration.

Business Process Mapping (BPM) is an analytical tool designed to map out activities that are involved in business processes. The goal of BPM is to determine the requirements of each process in terms of people, products and information. A business process illustration is obtained from the mapping which defines what each process does.

**Question:**A Black Belt practitioner states in a project report that “we are 95% confident that the average age of consumers of Product A are between 34 and 38 years”. What does a confidence interval denote?

they are 5% confident about the average age of the population

they are 95% confident about the average age of the sample

they are 5% confident about the average age of the sample

they are 95% confident about the average age of the population

**Show or Reveal the Answer**

they are 95% confident about the average age of the population

Explanation : A confidence interval denotes that they are 95% confident about the average age of the population.

In the above example, the practitioner is 95% confident that the average age of the population consumers of Product A are between 34 and 38 years. Since the average age is calculated based on a sample and not the population, a confidence level is considered an inferential tool. In other words, an inference or an educated guess is made about the population based on the characteristics of the sample.

Explanation : A confidence interval denotes that they are 95% confident about the average age of the population.

In the above example, the practitioner is 95% confident that the average age of the population consumers of Product A are between 34 and 38 years. Since the average age is calculated based on a sample and not the population, a confidence level is considered an inferential tool. In other words, an inference or an educated guess is made about the population based on the characteristics of the sample.

**Question:**Jason’s team is launching a new support service network for their cellular phone customers. As the leader, Jason coordinates all functions of the launch and has sufficient managerial autonomy to make independent decisions. Jason is considered the:

trainee

yellow belt

process owner

process technician

**Show or Reveal the Answer**

process owner

Explanation: Jason is considered the process owner.

A process owner in an organization or a company has sufficient power and autonomy to be decision makers. They often lead groups and are responsible for the outcome of processes within projects. A process owner usually reports to senior executives and is held responsible for delays and other complications.

Explanation: Jason is considered the process owner.

A process owner in an organization or a company has sufficient power and autonomy to be decision makers. They often lead groups and are responsible for the outcome of processes within projects. A process owner usually reports to senior executives and is held responsible for delays and other complications.

**Question:**Jason’s company manufactures parts for large car producers such as Toyota and Honda. Management at his company is committed to continuous improvement in manufacturing standards and practices through rigorous training. What is the name of this practice?

Kaiser

Error-proofing

Kaizen

Teamwork

**Show or Reveal the Answer**

Kaizen

Explanation : Kaizen is the commitment to continuous improvement in manufacturing standards and practices.

Kaizen is derived from a Japanese term for continuous improvement in manufacturing and business standards and practices. Kaizen is comprised of five main elements: teamwork, personal discipline, improved morale, quality circles, and improvement suggestions. The goal of Kaizen is to standardize and improve manufacturing and business activities continuously.

Explanation : Kaizen is the commitment to continuous improvement in manufacturing standards and practices.

Kaizen is derived from a Japanese term for continuous improvement in manufacturing and business standards and practices. Kaizen is comprised of five main elements: teamwork, personal discipline, improved morale, quality circles, and improvement suggestions. The goal of Kaizen is to standardize and improve manufacturing and business activities continuously.

**Question:**If an operator stops the process often, takes a sample, and then adjusts the process to the center over and over again, what happens?

I. Variation increases

II. Variation decreases

III. The process will appear more and more like a bell shape as he or she goes

IV. The process will appear less like a bell shape as he or she goes

I and II are true

II and III are true

II and IV are true

I and IV are true

**Show or Reveal the Answer**

I and IV are true

**Question:**Business professional are interested in collecting data that can be used to predict future sales or customers’ behavior. Parameters are characteristics of a _______ while statistics are characteristics of a ________.

sample; survey

survey; questionnaire

population; sample

questionnaire; population

**Show or Reveal the Answer**

population; sample

Parameters are characteristics of a population while statistics are characteristics of a sample.

Explanation : It is important not to confuse a set of data drawn from a population with that of a sample. For example, a principal at a middle school of 500 students can average the ages of all the students which leads to a population parameter. If only students in the sixth grade are included in the calculation of the average, the resulting figure is a sample statistic.

Parameters are characteristics of a population while statistics are characteristics of a sample.

Explanation : It is important not to confuse a set of data drawn from a population with that of a sample. For example, a principal at a middle school of 500 students can average the ages of all the students which leads to a population parameter. If only students in the sixth grade are included in the calculation of the average, the resulting figure is a sample statistic.

**Question:**Between noon and 1:00pm on Fridays, a bank has an average of 8 customers waiting in line. What is the probability that, on any given Friday between noon and 1:00pm, there are less than 5 people in line? (Must use Poisson)

93.19%

97.86%

19.12%

9.96%

**Show or Reveal the Answer**

9.96%

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