Question: Which of the following statements are true about learning curves?
Learning curves can be applied to individuals and organizations.
A learning curve may be developed from an arithmetic tabulation, by logarithms, or by some other curve-fitting method.
Time per unit and units of output per time period are two ways to think about the improved performance that comes with learning curves.
A and C
A and B
A, B, and C
Question: Quality Function Deployment
is a tool for translating customer requirements into concrete operating and engineering goals.
facilitates inter-functional cooperation between marketing, engineering, and manufacturing.
provides a better understanding and focus on process characteristics that require improvements.
A and B
A, B, and C
Question: Which of the following are parts of IDEO's product design process?
Rapid prototyping
Using project milestones
Brainstorming
Benchmarking
A and C
Question: Which of the following statements is true about value analysis/value engineering (VA/VE)?
The objective of VA/VE is to achieve equivalent or better performance at a lower cost.
The purpose of VA/VE is to simplify products and processes.
VA is performed before the production stage, while VE deals with products already in production.
both A and B
A, B, and C
Question: In which phase of new-product design process are considerations to target market, desired level of performance, investment requirements and financial impact made:
ramp-up
detailed engineering
concept development and product planning
pilot manufacturing phase
preliminary process design
Question: Which of the following are characteristics of a company's core competence?
It is not easy to outsource
It provides potential access to a variety of markets
It increases perceived customer benefits
It is hard for competitors to imitate
B, C and D.
Question: Manufacturing is involved in what phases of the product design process?
Concept Development
Production Ramp-up
Initial Planning
Concept Development
A, B, C and D
Question: When marketing, engineering, and operations simultaneously develop a process (cross-functional integration), this approach is known as __________ ________________.
sequential process
traditional approach
concurrent engineering
both A and B
none of the above
Question: When evaluating a new product development project using net present value analysis, which of the following will make the project more attractive?
Delaying the start of the project
Making the project run over a longer period of time
Improving (bringing forward) the date when revenue will begin
A and B
None of the above are correct.
Question: Studies on a bottle-filling machine indicates it fills bottles to a mean of 16 ounces with a standard deviation of 0.10 ounces. What is the process specification, assuming the Cpk index of 1?
0.10 ounces
0.20 ounces
0.30 ounces
16.0 ounces plus or minus 0.30 ounces
none of the above
Question: A shift in the process mean for a measured characteristic would most likely be detected by a:
c-chart
p-chart
x-bar chart
R-chart
s-chart
Question: Processes are examined in terms of steps or units that turn inputs into an output such as a product or a service. The following are considered inputs EXCEPT:
matrices
management
materials
mother nature
Question: Why would you want your baseline sigma to be 1, 2, or 3?
Because a "1, 2, or 3" is the target
Because a "1, 2, or 3" is the voice of the customer
Because a "1, 2, or 3" is the desired value a process can achieve in terms of baseline sigma according to leading quality experts
So the team can see improvement in the project
Question: The number of accidents occurring at a busy intersection in Boston averages 5 per week. What is the probability that no accidents will occur in any given week? (Must use Poisson).
0.67%
0.00%
61.60%
99.33%
Question: Use continuous data where possible because:
It separates the vital few from the useful many
It tells us the magnitude of the issue
It is best at discerning whether or not we have a defective product or service
It is of the pass/fail variety and therefore is better for failure analysis
a point which is outside of the lower control limit on an r-chart:
acceptance sampling, when it is used, is used:
quality control, in contrast to quality assurance, is implemented:
quality control tools are not really used to fix quality so much as they are used to:
the r chart is a control chart used to monitor a process mean
characteristic would most likely be detected by a:
which of the following quality control sample statistics indicates a quality characteristic
if a sample point plotted on a control chart is outside the control limits
the number of runs up and down for the preceding data is:
average time between completion of units is known as quizlet
the cycle time of a process if the average time between completion of success units of output
which of the following is not a basic type of production layout format?
which of the following statements is not true about value analysis/value engineering (va/ve)?
which of the following would not be considered an input in the airline business?
the control chart used for the number of defects per unit is
a control chart used to monitor the number of defects per company is called
what type of control chart is used to monitor the number of defects per unit
which of the following is not needed to calculate sample mean control charts
according to little's law, which of the following ratios is used to find throughput rate?
Learning curves can be applied to individuals and organizations.
A learning curve may be developed from an arithmetic tabulation, by logarithms, or by some other curve-fitting method.
Time per unit and units of output per time period are two ways to think about the improved performance that comes with learning curves.
A and C
A and B
A, B, and C
Show or Reveal the Answer
A, B, and C
Key Points: A, B, and C all describe methods of applying the learning curve concept.
Key Points: A, B, and C all describe methods of applying the learning curve concept.
Question: Quality Function Deployment
is a tool for translating customer requirements into concrete operating and engineering goals.
facilitates inter-functional cooperation between marketing, engineering, and manufacturing.
provides a better understanding and focus on process characteristics that require improvements.
A and B
A, B, and C
Show or Reveal the Answer
A and B
Key Points: The end result of QFD is a better understanding and focus on product characteristics (and not process characteristics) that require improvements.
Key Points: The end result of QFD is a better understanding and focus on product characteristics (and not process characteristics) that require improvements.
Question: Which of the following are parts of IDEO's product design process?
Rapid prototyping
Using project milestones
Brainstorming
Benchmarking
A and C
Show or Reveal the Answer
A and C
Key Points: IDEO makes quick prototypes and uses extensive brainstorming to come up with their great ideas.
Key Points: IDEO makes quick prototypes and uses extensive brainstorming to come up with their great ideas.
Question: Which of the following statements is true about value analysis/value engineering (VA/VE)?
The objective of VA/VE is to achieve equivalent or better performance at a lower cost.
The purpose of VA/VE is to simplify products and processes.
VA is performed before the production stage, while VE deals with products already in production.
both A and B
A, B, and C
Show or Reveal the Answer
both A and B
Key Points: VA deals with products already in production, while VE is performed before the production phase.
Key Points: VA deals with products already in production, while VE is performed before the production phase.
Question: In which phase of new-product design process are considerations to target market, desired level of performance, investment requirements and financial impact made:
ramp-up
detailed engineering
concept development and product planning
pilot manufacturing phase
preliminary process design
Show or Reveal the Answer
concept development and product planning
Key Points: The primary activities in the detailed engineering phase include the design and construction of working types. Preliminary process design is not a separate phase. During pilot manufacturing phase the units of the products are produced, while in the ramp up phase the process is refined and debugged.
Key Points: The primary activities in the detailed engineering phase include the design and construction of working types. Preliminary process design is not a separate phase. During pilot manufacturing phase the units of the products are produced, while in the ramp up phase the process is refined and debugged.
Question: Which of the following are characteristics of a company's core competence?
It is not easy to outsource
It provides potential access to a variety of markets
It increases perceived customer benefits
It is hard for competitors to imitate
B, C and D.
Show or Reveal the Answer
B, C and D.
Key Points: Something being easy to outsource is not a core competence characteristic.
Key Points: Something being easy to outsource is not a core competence characteristic.
Question: Manufacturing is involved in what phases of the product design process?
Concept Development
Production Ramp-up
Initial Planning
Concept Development
A, B, C and D
Show or Reveal the Answer
A, B, C and D
Key Points: Manufacturing should be involved in all phases of product design.
Key Points: Manufacturing should be involved in all phases of product design.
Question: When marketing, engineering, and operations simultaneously develop a process (cross-functional integration), this approach is known as __________ ________________.
sequential process
traditional approach
concurrent engineering
both A and B
none of the above
Show or Reveal the Answer
concurrent engineering.
Key Points: Unlike the traditional serial or sequential approach, concurrent engineering uses cross-functional integration for concurrent development of a product.
Key Points: Unlike the traditional serial or sequential approach, concurrent engineering uses cross-functional integration for concurrent development of a product.
Question: When evaluating a new product development project using net present value analysis, which of the following will make the project more attractive?
Delaying the start of the project
Making the project run over a longer period of time
Improving (bringing forward) the date when revenue will begin
A and B
None of the above are correct.
Show or Reveal the Answer
Improving (bringing forward) the date when revenue will begin
Key Points: Starting the revenue stream earlier will always make a project more attractive.
Key Points: Starting the revenue stream earlier will always make a project more attractive.
Question: Studies on a bottle-filling machine indicates it fills bottles to a mean of 16 ounces with a standard deviation of 0.10 ounces. What is the process specification, assuming the Cpk index of 1?
0.10 ounces
0.20 ounces
0.30 ounces
16.0 ounces plus or minus 0.30 ounces
none of the above
Show or Reveal the Answer
16.0 ounces plus or minus 0.30 ounces
Key Points: lower spec = 15.7 ounces and upper spec = 16.3 ounces
Key Points: lower spec = 15.7 ounces and upper spec = 16.3 ounces
Question: A shift in the process mean for a measured characteristic would most likely be detected by a:
c-chart
p-chart
x-bar chart
R-chart
s-chart
Show or Reveal the Answer
x-bar chart
Question: Processes are examined in terms of steps or units that turn inputs into an output such as a product or a service. The following are considered inputs EXCEPT:
matrices
management
materials
mother nature
Show or Reveal the Answer
matrices
Explanation : Matrices are not considered inputs.
Process inputs are people, materials, methods, management, measurement systems, and the mother nature (environment). These inputs are considered important in the quality and efficiency of products and services. Processes often include sub-processes whereby inputs and resources are used. In quality control, it is important to assess whether sufficient resources have been provided in every process.
Explanation : Matrices are not considered inputs.
Process inputs are people, materials, methods, management, measurement systems, and the mother nature (environment). These inputs are considered important in the quality and efficiency of products and services. Processes often include sub-processes whereby inputs and resources are used. In quality control, it is important to assess whether sufficient resources have been provided in every process.
Question: Why would you want your baseline sigma to be 1, 2, or 3?
Because a "1, 2, or 3" is the target
Because a "1, 2, or 3" is the voice of the customer
Because a "1, 2, or 3" is the desired value a process can achieve in terms of baseline sigma according to leading quality experts
So the team can see improvement in the project
Show or Reveal the Answer
So the team can see improvement in the project
Question: The number of accidents occurring at a busy intersection in Boston averages 5 per week. What is the probability that no accidents will occur in any given week? (Must use Poisson).
0.67%
0.00%
61.60%
99.33%
Show or Reveal the Answer
0.67%
Question: Use continuous data where possible because:
It separates the vital few from the useful many
It tells us the magnitude of the issue
It is best at discerning whether or not we have a defective product or service
It is of the pass/fail variety and therefore is better for failure analysis
Show or Reveal the Answer
It tells us the magnitude of the issue
a point which is outside of the lower control limit on an r-chart:
acceptance sampling, when it is used, is used:
quality control, in contrast to quality assurance, is implemented:
quality control tools are not really used to fix quality so much as they are used to:
the r chart is a control chart used to monitor a process mean
characteristic would most likely be detected by a:
which of the following quality control sample statistics indicates a quality characteristic
if a sample point plotted on a control chart is outside the control limits
the number of runs up and down for the preceding data is:
average time between completion of units is known as quizlet
the cycle time of a process if the average time between completion of success units of output
which of the following is not a basic type of production layout format?
which of the following statements is not true about value analysis/value engineering (va/ve)?
which of the following would not be considered an input in the airline business?
the control chart used for the number of defects per unit is
a control chart used to monitor the number of defects per company is called
what type of control chart is used to monitor the number of defects per unit
which of the following is not needed to calculate sample mean control charts
according to little's law, which of the following ratios is used to find throughput rate?
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